Hikely Terms of Service
1. INTRODUCTION
Welcome to Hikely, a hiking and outdoor exploration platform operated by HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, a company incorporated under the laws of the Republic of Türkiye (“Hikely”, “Company”, “we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of:
- the Hikely mobile application;
- the Hikely website;
- any associated software;
- online services;
- cloud services;
- APIs;
- social community features;
- premium services;
- customer support; and
- any future services operated under the Hikely brand (collectively referred to as the “Service”).
These Terms constitute a legally binding agreement between you and HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ.
Privacy and consent. Our Privacy Policy explains how personal data is processed. Acceptance of these Terms does not, by itself, constitute consent to any processing activity for which separate consent is legally required. Where consent is required, Hikely will request it separately and expressly. Privacy Policy: Hikely Privacy Policy
2. DEFINITIONS
For the purposes of these Terms, the following definitions apply.
Account
The registered user profile created to access Hikely.
App
The Hikely mobile application distributed through the Apple App Store, Google Play Store, or other official distribution channels.
Company
HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, MERSİS No. 0462109739900001.
Community
The collection of users interacting through Hikely.
Content
Any material made available through Hikely, including but not limited to:
- text
- photographs
- videos
- GPX files
- routes
- maps
- comments
- reviews
- graphics
- icons
- software
- statistics
- trail information
- profile information
User Content
Any Content uploaded, created, published, submitted, transmitted, or shared by users.
Examples include:
- hiking routes
- trail recordings
- GPX files
- photos
- videos
- captions
- comments
- reviews
- profile pictures
- usernames
- biographies
Trail
A hiking route or recorded outdoor activity published or stored within Hikely.
GPS Data
Any location information generated by your device while using Hikely, including:
- coordinates
- timestamps
- elevation
- speed
- direction
- pace
- recorded routes
Premium Services
Any paid subscription or paid feature offered by Hikely.
Business Account
An account created on behalf of a business, organization, guide, tourism company, campsite, hotel, outdoor retailer, or other commercial entity.
Services
All applications, websites, software, APIs, features, cloud services, and future products operated under the Hikely brand.
Device
Any smartphone, tablet, wearable device, GPS receiver, computer, or other compatible hardware capable of accessing Hikely.
Third-Party Services
External services integrated into Hikely, including but not limited to:
- Apple
- Supabase
- Mapbox
- Sentry
- payment processors
- analytics providers
3. ELIGIBILITY
You may use Hikely only if:
- you are legally capable of entering into a binding contract;
- your use complies with applicable laws;
- you are not prohibited from using the Service under applicable law;
- your account has not previously been permanently suspended or terminated.
If you use Hikely on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.
4. AGE REQUIREMENTS
Hikely is intended for users aged 13 years or older. If local law requires a higher minimum age, that higher age applies.
A user who is under 18, or otherwise lacks full legal capacity, may use Hikely only with the authorization and supervision of a parent or legal guardian where permitted by law. The parent or guardian must review and accept these Terms on the minor’s behalf and is responsible for supervising the minor’s use.
A minor may not purchase Premium Services unless the purchase is made or expressly authorized by a parent or legal guardian and is otherwise permitted by applicable law and the relevant app store.
Hikely may use reasonable age-assurance measures and may suspend or close an account if the applicable age or authorization requirements are not met.
5. ACCOUNT REGISTRATION
To access certain features, you must create an account.
During registration you agree to provide information that is:
- accurate;
- current;
- complete; and
- not misleading.
You are responsible for keeping your information up to date.
You may register using:
- email and password;
- Sign in with Apple;
- Google Sign-In;
- additional authentication methods introduced by Hikely.
6. ACCOUNT SECURITY
You are solely responsible for:
- safeguarding your password;
- maintaining the confidentiality of your account;
- restricting access to your devices;
- all activities occurring under your account.
You agree to notify Hikely immediately if you suspect:
- unauthorized access;
- credential theft;
- account compromise;
- suspicious login activity.
Hikely is not responsible for losses resulting from your failure to protect your account credentials.
7. USER RESPONSIBILITIES
You agree to use Hikely responsibly and lawfully.
You agree that you will not:
- violate any law;
- violate these Terms;
- infringe another person’s rights;
- upload unlawful material;
- impersonate another person;
- create fake accounts;
- use automated bots without authorization;
- scrape Hikely data;
- harvest user information;
- distribute malware;
- interfere with Hikely infrastructure;
- attempt unauthorized access;
- manipulate rankings;
- upload malicious GPX files;
- publish fraudulent routes;
- publish intentionally misleading hiking information;
- encourage dangerous or illegal activities;
- upload copyrighted material without authorization;
- use Hikely to facilitate criminal activity.
8. USER WARRANTIES
By using Hikely, you represent and warrant that:
- you own or have permission to upload your Content;
- your Content does not violate applicable law;
- your Content does not infringe intellectual property rights;
- your Content is not defamatory;
- your Content is not fraudulent;
- your Content is not intentionally misleading;
- your hiking routes accurately reflect your knowledge and experience to the best of your ability;
- you will not intentionally publish dangerous or fabricated trail information.
9. ACCOUNT SUSPENSION AND TERMINATION
Hikely may take reasonable and proportionate action if it reasonably believes that a user has violated these Terms or applicable law, created a safety or security risk, infringed another person’s rights, engaged in fraud or abuse, or repeatedly published dangerous misinformation.
Depending on the nature and seriousness of the issue, Hikely may issue a warning, restrict specific features, remove or limit the visibility of content, temporarily suspend access, terminate an account, disable Premium Services, preserve relevant evidence, or report unlawful activity to competent authorities.
Except where immediate action is reasonably necessary for safety, security, legal compliance, fraud prevention, or protection of others, Hikely will provide notice of the material reason for a suspension or termination and information about any available appeal method.
A user may appeal a moderation, suspension, or termination decision by contacting support@hikersandtrails.com. Appeals will be reviewed in good faith by a person who was not solely responsible for the original decision where reasonably practicable.
Termination does not automatically remove information that must be retained for legal, security, fraud-prevention, payment, or evidentiary purposes. Retention is governed by the Privacy Policy and applicable law.
10. CHANGES TO THE SERVICE
Hikely continuously evolves.
We may:
- add features;
- remove features;
- modify functionality;
- redesign interfaces;
- introduce paid services;
- discontinue services;
- introduce AI-powered functionality;
- change supported devices;
- modify technical requirements.
We may make such changes with or without prior notice where permitted by law.
Where a change materially affects users’ rights or obligations, we will provide notice as required by applicable law.
11. ASSUMPTION OF RISK
Outdoor recreation, including hiking, trekking, backpacking, camping, mountaineering, trail running, cycling, and similar activities, involves inherent and unpredictable risks.
By using Hikely, you acknowledge and voluntarily accept that participation in outdoor activities may expose you to risks including, but not limited to:
- Falls
- Slips
- Rockfall
- Loose terrain
- Mud
- Snow
- Ice
- Avalanches
- Floods
- Flash floods
- Rivers and water crossings
- Strong winds
- Lightning
- Extreme temperatures
- Heat exhaustion
- Hypothermia
- Dehydration
- Wildfires
- Forest fires
- Falling trees or branches
- Landslides
- Dangerous cliffs
- Poor visibility
- Wildlife encounters
- Insect bites
- Snake bites
- Poisonous plants
- Allergic reactions
- Disease
- Getting lost
- Equipment failure
- Lack of mobile coverage
- Delayed emergency response
- Death or serious personal injury.
You understand that no software application can eliminate these risks.
12. HIKELY IS AN INFORMATION PLATFORM
Hikely is a technology platform that allows users to record, organize, and share outdoor experiences.
Hikely:
- does not organize hikes;
- does not supervise users;
- does not inspect trails;
- does not verify every route;
- does not certify trail safety;
- does not guarantee route accessibility;
- does not guarantee weather conditions;
- does not guarantee terrain conditions;
- does not guarantee that information uploaded by users is accurate or current.
Any route, recommendation, GPX file, comment, photograph, review, or trail description available on Hikely is provided for informational purposes only.
Users remain solely responsible for deciding whether a route is appropriate for their own skills, equipment, experience, and physical condition.
13. USER RESPONSIBILITY
You are solely responsible for:
- choosing where to hike;
- determining whether a trail is suitable;
- evaluating weather conditions;
- checking local regulations;
- obtaining required permits;
- ensuring access is legally permitted;
- carrying appropriate food and water;
- carrying appropriate safety equipment;
- maintaining suitable clothing;
- bringing navigation tools;
- ensuring adequate battery life;
- informing others of your plans;
- monitoring your physical condition;
- deciding when to continue or abandon a hike.
Hikely cannot make these decisions on your behalf.
14. GPS AND LOCATION ACCURACY
GPS technology is inherently imperfect.
Location information may be affected by:
- dense forests;
- mountains;
- valleys;
- tunnels;
- weather conditions;
- satellite visibility;
- hardware limitations;
- battery-saving modes;
- software errors;
- magnetic interference.
Accordingly, Hikely does not guarantee that:
- your location is accurate;
- recorded routes are accurate;
- elevation data is correct;
- pace calculations are correct;
- distances are exact;
- directions are correct;
- maps accurately reflect current conditions.
GPS should never be relied upon as the sole means of navigation.
Users should carry appropriate backup navigation tools whenever necessary.
15. MAPS AND ROUTES
Maps displayed within Hikely are provided for convenience.
Map information may be:
- incomplete;
- outdated;
- inaccurate;
- unavailable;
- temporarily interrupted.
Roads, trails, bridges, campsites, water sources, and landmarks may change without notice.
Natural events, construction, erosion, storms, fires, flooding, or government action may permanently alter outdoor environments.
Users should independently verify current conditions before beginning any hike.
16. USER-GENERATED TRAILS
Many hiking routes available through Hikely are created by users.
Hikely does not guarantee that user-generated trails are:
- safe;
- complete;
- accurate;
- legal;
- publicly accessible;
- maintained.
Users should independently evaluate every trail before attempting it.
17. GPX FILES
Users may upload or download GPX files.
GPX files may contain:
- incorrect coordinates;
- missing segments;
- duplicated points;
- corrupted information;
- dangerous routing;
- outdated information.
Downloading or following a GPX file does not imply that Hikely has reviewed or approved it.
18. WEATHER CONDITIONS
Outdoor conditions may change rapidly.
Users are solely responsible for monitoring:
- weather forecasts;
- severe weather alerts;
- wildfire warnings;
- avalanche forecasts;
- flood warnings;
- wind conditions;
- temperature;
- visibility.
Hikely does not guarantee that weather information displayed within the Service is current or complete.
19. EMERGENCY SERVICES
Hikely is not an emergency service.
Hikely should never be relied upon to:
- request rescue;
- contact emergency responders;
- transmit emergency location;
- provide medical advice;
- guarantee communication.
In an emergency, users should contact the appropriate emergency services using available communication methods.
20. MEDICAL DISCLAIMER
Hikely does not provide:
- medical advice;
- healthcare services;
- diagnosis;
- treatment recommendations;
- fitness certification.
Trail statistics, pace calculations, elevation data, or hiking history should not be interpreted as medical advice.
Users should consult qualified healthcare professionals regarding medical concerns.
21. WILDLIFE
Outdoor environments contain wildlife.
Users may encounter:
- bears;
- wolves;
- wild boars;
- snakes;
- insects;
- dogs;
- livestock;
- birds;
- other animals.
Hikely cannot predict or prevent wildlife encounters.
Users are responsible for understanding local wildlife risks.
22. PLANTS
Some plants may be:
- poisonous;
- toxic;
- allergenic;
- protected by law.
Plant information available within Hikely should not be considered professional botanical advice.
Users should never consume wild plants based solely on information obtained through Hikely.
23. PRIVATE PROPERTY
Some routes may cross:
- private land;
- agricultural land;
- military zones;
- protected areas;
- archaeological sites;
- national parks;
- restricted government property.
Users are solely responsible for ensuring lawful access.
Hikely does not guarantee that any route is legally accessible.
24. ENVIRONMENTAL RESPONSIBILITY
Users are expected to respect nature.
Users should:
- leave no trace;
- avoid littering;
- avoid damaging vegetation;
- respect wildlife;
- comply with local regulations;
- avoid disturbing protected habitats;
- respect fire restrictions.
Illegal or environmentally harmful activity may result in account suspension.
25. AI-POWERED FEATURES
Hikely may introduce artificial intelligence features, including but not limited to:
- trail recommendations;
- route summaries;
- hiking insights;
- plant identification;
- trip planning;
- risk estimation;
- outdoor recommendations.
Artificial intelligence systems may produce inaccurate, incomplete, outdated, or incorrect information.
AI-generated content should be considered informational only.
Users must independently verify important information before relying upon it.
26. FUTURE FEATURES
Future Hikely features may include:
- offline maps;
- wearable integrations;
- satellite imagery;
- business listings;
- local guides;
- bookings;
- AI assistants;
- community moderation tools.
Additional terms may apply to these features.
27. LIMITATION OF SAFETY REPRESENTATIONS
Nothing within Hikely constitutes:
- a safety guarantee;
- a professional guide service;
- a rescue service;
- legal advice;
- medical advice;
- engineering advice;
- environmental certification.
Users assume full responsibility for their outdoor decisions.
28. ACCEPTANCE OF OUTDOOR RISKS
By using Hikely to record, follow, share, or discover outdoor routes, you acknowledge that:
- outdoor recreation involves inherent risk;
- no application can eliminate those risks;
- you voluntarily participate at your own discretion;
- you remain solely responsible for your own safety and the safety of those accompanying you.
29. OWNERSHIP OF USER CONTENT
Hikely does not claim ownership of the original intellectual property rights in the content you create and upload.
Subject to these Terms, you retain ownership of any intellectual property rights that you legally own in your:
- hiking routes;
- trail recordings;
- GPX files;
- photographs;
- videos;
- comments;
- reviews;
- captions;
- profile information;
- usernames;
- biographies;
- other original content you submit.
You represent and warrant that you either:
- own the content you upload; or
- have obtained all permissions necessary to upload and share such content through Hikely.
You are solely responsible for ensuring that your content does not infringe the rights of others.
30. LICENSE GRANTED TO HIKELY
By making User Content available through Hikely, you grant Hikely a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence, only to the extent reasonably necessary to host, store, reproduce, process, format, resize, compress, convert, display, distribute, cache, synchronize, back up, index, transmit, secure, moderate, and make that content available in accordance with your settings and the features you choose.
The licence allows Hikely to operate, maintain, secure, troubleshoot, improve, and provide the Service. Hikely may promote public Hikely content within the Service. Use of an identifiable user’s content in external advertising or promotional campaigns requires separate permission where required by law, except for ordinary sharing, embedding, previews, and links initiated through Service functionality.
This licence does not transfer ownership of User Content to Hikely. It ends when the relevant content is deleted from active systems, except for limited backup copies, content lawfully reshared by others, and retention necessary for legal compliance, fraud or abuse prevention, security, or dispute resolution.
31. PUBLIC CONTENT
If you choose to make content public, you understand that it may be viewed by:
- other Hikely users;
- visitors where public profiles are available;
- search engines where applicable;
- third-party services through lawful integrations.
Public content may be:
- viewed;
- shared;
- linked;
- embedded where permitted;
- discussed by other users.
Although Hikely provides privacy settings, no online platform can guarantee that publicly shared content will never be copied or redistributed by others.
32. CONTENT REMOVAL
You may delete your own content through the features provided by Hikely.
Deletion generally removes the content from active systems within a reasonable period.
However, copies may remain:
- in encrypted backups;
- in system logs;
- where legally required;
- where another user has lawfully shared or quoted the content;
- where necessary to resolve disputes or enforce these Terms.
Deleted content cannot always be restored.
33. PROHIBITED CONTENT
You may not upload, publish, or distribute content that:
- violates any law;
- infringes copyright, trademarks, patents, or other intellectual property rights;
- invades another person’s privacy;
- contains confidential information without authorization;
- promotes violence;
- promotes terrorism;
- contains child exploitation material;
- encourages self-harm;
- promotes illegal drugs;
- promotes illegal hunting;
- promotes wildlife trafficking;
- contains malware;
- distributes phishing links;
- contains fraudulent GPS routes;
- contains intentionally false safety information;
- impersonates another person or organization;
- contains pornography or explicit sexual material;
- promotes hate speech;
- encourages discrimination;
- harasses another user.
Hikely may remove such content without prior notice.
34. COMMUNITY STANDARDS
Users are expected to contribute positively to the hiking community.
Examples of expected conduct include:
- sharing accurate trail information;
- respecting differing experience levels;
- protecting nature;
- reporting hazards honestly;
- providing constructive feedback;
- respecting cultural and historical sites.
Hikely may issue Community Guidelines that supplement these Terms.
Violation of Community Guidelines may result in moderation actions.
35. CONTENT MODERATION
Hikely may use proportionate automated tools and human review to detect, review, restrict, or remove content and to investigate reports. Moderation factors may include legality, user safety, intellectual property, privacy, platform integrity, community standards, context, severity, and repeated violations.
Before enabling public community or user-to-user interaction features, Hikely will maintain reasonable safeguards appropriate to those features, including tools for reporting objectionable content and blocking abusive users, filtering or restricting prohibited material where appropriate, and responding to reports within a reasonable time.
When Hikely restricts content or an account, it will provide the affected user with the material reason and an appeal method where required by law and where doing so would not compromise safety, security, fraud prevention, an investigation, or another person’s rights.
Hikely does not undertake to pre-screen every item of User Content and cannot guarantee that prohibited content will never appear. This does not limit any moderation or consumer obligation imposed by applicable law.
36. REPORTING CONTENT
Users may use the in-app reporting tools or contact support to report content, conduct, or accounts that may violate these Terms, Community Guidelines, intellectual-property rights, privacy rights, safety rules, or applicable law.
Reports should include enough information to identify the content and explain the concern. Support contact: support@hikersandtrails.com.
Hikely may acknowledge, investigate, prioritize, and act on reports according to severity, legal obligations, available evidence, and risk to users. Knowingly false, abusive, or retaliatory reports may violate these Terms.
37. COPYRIGHT COMPLAINTS
If you believe content available through Hikely infringes your copyright, you may submit a notice containing:
- your contact information;
- identification of the copyrighted work;
- identification of the allegedly infringing material;
- a statement explaining your claim;
- evidence reasonably supporting ownership.
Hikely may:
- remove the content;
- request additional information;
- notify the uploading user;
- restore content where appropriate;
- terminate repeat infringers.
Submitting fraudulent copyright complaints may result in legal liability.
38. TRAIL INFORMATION
Trail information submitted by users is provided for informational purposes only.
Hikely does not verify:
- every GPX file;
- every route;
- every trail description;
- every review;
- every photograph.
Users should independently verify all trail information before relying upon it.
39. INTELLECTUAL PROPERTY OF HIKELY
Except for User Content, all rights in the Hikely Service are owned by or licensed to HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ.
This includes, without limitation:
- software;
- source code;
- object code;
- APIs;
- algorithms;
- databases;
- application design;
- user interface;
- graphics;
- icons;
- illustrations;
- maps created by Hikely;
- documentation;
- trademarks;
- logos;
- branding;
- visual identity;
- website design;
- audiovisual material;
- compilations;
- metadata;
- platform architecture.
These rights are protected by applicable intellectual property laws.
No rights are granted except those expressly provided in these Terms.
40. TRADEMARKS
“Hikely,” the Hikely logo, HIKERS AND TRAILS, and associated names, graphics, icons, slogans, and branding elements are trademarks or trademark applications owned by HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ.
You may not:
- copy;
- imitate;
- modify;
- register;
- use confusingly similar branding;
- imply sponsorship or endorsement
without prior written permission.
Reference to Hikely for descriptive purposes is permitted where allowed by law and does not imply affiliation.
41. FEEDBACK
If you voluntarily submit:
- suggestions;
- ideas;
- feature requests;
- improvements;
- bug reports;
- design concepts;
- technical recommendations;
you grant Hikely a perpetual, worldwide, irrevocable, royalty-free license to use, modify, implement, publish, and commercialize that feedback without compensation, unless otherwise agreed in writing.
42. OPEN-SOURCE SOFTWARE
Hikely may include software distributed under open-source licenses.
Your rights regarding such components are governed by the applicable open-source licenses.
Nothing in these Terms limits rights expressly granted under those licenses.
43. REVERSE ENGINEERING
Except where prohibited by applicable law, you may not:
- reverse engineer;
- decompile;
- disassemble;
- copy;
- modify;
- create derivative works from;
- attempt to discover the source code of;
any part of Hikely.
44. DATA SCRAPING
You may not use automated means to:
- scrape routes;
- collect user profiles;
- harvest photographs;
- copy trail databases;
- train artificial intelligence models;
- create competing datasets;
- monitor Hikely infrastructure;
- bypass technical protections.
Unauthorized scraping or automated extraction may result in legal action.
45. AI-GENERATED CONTENT
Where Hikely introduces AI-assisted features:
- AI-generated content is provided for informational purposes only.
- Users remain responsible for verifying AI-generated information.
- AI output does not constitute professional advice.
- Hikely does not guarantee the accuracy, completeness, or suitability of AI-generated content.
Users remain responsible for any content they publish, whether created manually or with AI assistance.
47. SUBSCRIPTIONS
Hikely may offer subscriptions only after the applicable purchase screen clearly displays, before the user confirms payment: the billing period, total price and currency, applicable taxes, included benefits, whether the plan renews automatically, the renewal price and date or method for determining them, trial or introductory terms if any, and how to cancel.
As of the Effective Date, Hikely has not finalized the available subscription billing periods. No paid subscription will be offered until the applicable billing period and all material purchase terms are finalized and displayed to the user before purchase.
The plan-specific terms shown at the point of purchase and in the app-store receipt form part of these Terms for that transaction. The user must be able to retain or access a durable confirmation of the transaction.
One-time purchases or other non-renewing products, if introduced, will be clearly identified as non-subscription products and will not be described as lifetime access unless the meaning and duration of that access are expressly defined before purchase.
48. AUTOMATIC RENEWAL
A subscription will renew automatically only if it is clearly described as auto-renewing before purchase. Unless cancelled before the renewal deadline shown by the payment platform, it will renew for the disclosed billing period and the applicable platform may charge the renewal price and taxes to the user’s selected payment method.
Any price change or material change to renewal terms will be communicated in advance as required by applicable law and platform rules. Where consent or opt-in is required, the new price or term will not apply unless that consent or opt-in is obtained.
Renewal processing is controlled by the platform or authorized payment provider. Hikely will provide clear access to the relevant subscription-management method.
49. FREE TRIALS
Hikely may offer a free trial only after its duration, eligibility conditions, included benefits, price after the trial, billing period, automatic-conversion terms, and cancellation deadline are clearly displayed before enrollment.
A free trial may convert to a paid subscription only if that consequence is clearly disclosed and the user completes the required purchase authorization. Users must be told how to cancel before a charge occurs.
No free trial will be offered until all of those terms have been finalized and displayed in the applicable purchase flow.
50. PRICING
The full amount charged for each billing period, currency, applicable taxes, and any introductory and renewal prices will be displayed before purchase. Pricing may vary by country, platform, currency, tax treatment, or lawful promotional offer.
A displayed monthly equivalent for a longer plan will not replace or obscure the total amount actually charged for that billing period.
Price changes will apply only prospectively and with the notice, consent, cancellation rights, and platform process required by applicable law. They will not alter a completed billing period.
51. PAYMENT PROCESSING
Payments may be processed by:
- Apple
- or another authorized payment processor.
Hikely does not store complete payment-card information when purchases are processed through these providers.
Payment information is subject to the terms and privacy policies of the applicable payment provider.
52. REFUNDS
Refunds for purchases processed by Apple or Google are generally requested and administered through the relevant platform, subject to the platform’s procedures and all mandatory consumer rights.
If direct purchases are introduced, Hikely will publish and present a Refund Policy before accepting payment. That policy will not limit any mandatory right to a refund, price reduction, repair, re-performance, cancellation, withdrawal, or other remedy.
Nothing in these Terms excludes or limits remedies that cannot legally be excluded or limited.
53. CANCELLATION OF SUBSCRIPTIONS
Users may cancel an auto-renewing subscription at any time through the platform where it was purchased. Cancellation prevents future renewal and generally leaves access available until the end of the paid period, unless applicable law or the payment platform provides otherwise.
Deleting a Hikely account does not automatically cancel an Apple App Store or Google Play subscription. A user with an active subscription should cancel it through the relevant platform before or when requesting account deletion. Hikely will display this warning in the account-deletion flow.
Cancellation does not automatically create a refund for the current billing period, but this does not limit any mandatory consumer right or a more favorable platform decision.
Manage Apple subscriptions: Apple subscription settings
Request an Apple refund: Apple refund request page
Manage Google Play subscriptions: Google Play subscription settings
Request a Google Play refund: Google Play refund request page
55. NO GUARANTEE OF CONTINUOUS AVAILABILITY
Hikely strives to maintain high availability but does not guarantee uninterrupted operation.
The Service may be unavailable due to:
- maintenance;
- updates;
- security incidents;
- network failures;
- third-party service interruptions;
- force majeure events;
- software bugs;
- hardware failures.
Temporary interruptions do not automatically entitle users to compensation or refunds unless required by law.
56. THIRD-PARTY SERVICES
Hikely relies on third-party providers including, but not limited to:
- Apple
- Supabase
- Mapbox
- Sentry
- Cloud hosting providers
- Payment processors
Hikely is not responsible for interruptions, failures, delays, security incidents, or changes arising from third-party services beyond our reasonable control.
57. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, Hikely is provided on an “as is” and “as available” basis. Hikely does not promise uninterrupted or error-free operation, compatibility with every device, permanent availability of every feature, or complete accuracy of maps, GPS data, User Content, or outdoor information.
Nothing in these Terms excludes or limits any statutory guarantee, conformity obligation, warranty, remedy, or consumer right that cannot legally be excluded or limited, including rights relating to paid digital content or digital services.
58. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of a non-excludable consumer obligation, or any other liability that cannot legally be excluded or limited.
For consumers, Hikely’s liability is determined by applicable mandatory law. References to inherent outdoor risk do not remove Hikely’s obligation to use reasonable care in operating the Service or affect mandatory remedies for defective paid digital content or services.
For Business Accounts and other users acting for commercial or professional purposes, and only to the extent permitted by law, Hikely will not be liable for indirect or consequential losses that were not reasonably foreseeable. Except for non-excludable liability, Hikely’s aggregate liability to a Business Account arising from the Service will not exceed the greater of the fees paid by that Business Account for the affected Service during the twelve months preceding the event giving rise to the claim or EUR 100.
Hikely is not responsible for loss caused solely by a user’s failure to follow reasonable safety warnings, unlawful conduct, unauthorized modification of the Service, or reliance on information that the user knew or should reasonably have known was inaccurate, subject always to applicable law.
59. INDEMNIFICATION
This indemnification clause applies only to Business Accounts and users acting for commercial or professional purposes, and only to the extent permitted by law.
Such a user agrees to indemnify HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ against third-party claims, damages, and reasonable legal costs directly arising from that user’s unlawful User Content, wilful misconduct, material breach of these Terms, or infringement of another person’s rights, except to the extent the claim was caused by Hikely or a matter for which Hikely is legally responsible.
Consumer users are responsible for losses they directly cause through unlawful conduct, wilful misconduct, or a material breach only to the extent provided by applicable law. No consumer is required to indemnify or defend Hikely where such an obligation would be unfair, disproportionate, or otherwise unenforceable.
60. FORCE MAJEURE
Hikely shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including but not limited to:
- natural disasters;
- earthquakes;
- floods;
- forest fires;
- pandemics;
- war;
- terrorism;
- civil unrest;
- governmental actions;
- internet outages;
- power failures;
- labor disputes;
- cyberattacks;
- failures of third-party providers.
Where possible, Hikely will make reasonable efforts to restore affected services.
61. TERMINATION BY THE USER
You may stop using Hikely at any time and may initiate account deletion through the in-app account settings or the account-deletion webpage.
Account deletion and subscription cancellation are separate actions. Deleting your Hikely account does not cancel an Apple or Google subscription. If you have an active auto-renewing subscription, cancel it through the relevant platform to prevent future charges.
Before deletion, Hikely will explain the expected effect on User Content, data that must be retained, active subscriptions, and any available export or download options.
Termination does not affect rights and obligations that accrued before termination, including valid payment obligations, consumer remedies, intellectual-property rights, and provisions intended to survive.
Account deletion: Hikely account deletion page
62. TERMINATION BY HIKELY
Hikely may suspend or terminate access to the Service where reasonably necessary to:
- enforce these Terms;
- comply with legal obligations;
- protect users;
- protect platform integrity;
- investigate fraud;
- respond to abuse;
- maintain security.
Where appropriate, Hikely may provide advance notice or an opportunity to remedy a breach before termination.
63. SURVIVAL
The following sections survive termination of these Terms where applicable:
- Intellectual Property
- User Content License
- Limitation of Liability
- Indemnification
- Governing Law
- Dispute Resolution
- Payment Obligations
- Provisions that by their nature are intended to survive.
64. GOVERNING LAW
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles.
If you are a consumer, this choice does not deprive you of mandatory protections available under the law of your country or place of habitual residence where those protections cannot legally be waived.
65. DISPUTE RESOLUTION
Before starting formal proceedings, users are encouraged, but not required, to contact support@hikersandtrails.com so the parties can attempt to resolve the matter in good faith.
Consumers in Türkiye may apply to the competent Consumer Arbitration Committee (Tüketici Hakem Heyeti) or Consumer Court (Tüketici Mahkemesi), as applicable under the current monetary thresholds and procedural rules.
Other disputes may be submitted to the competent courts and enforcement offices of Türkiye, subject to any mandatory right of a consumer to bring a claim before the courts or authorities of the consumer’s country or place of residence.
Nothing in this section prevents either party from seeking urgent injunctive or protective relief where permitted by law, and nothing creates mandatory private arbitration.
66. ELECTRONIC COMMUNICATIONS
Hikely may send service-related communications electronically, including account notices, security alerts, transaction records, billing information, subscription updates, support messages, and legally required notices.
Electronic communications satisfy writing requirements only to the extent permitted by applicable law, and Hikely will provide information through a durable medium where required.
Acceptance of these Terms does not constitute consent to marketing communications. Marketing consent, withdrawal, and opt-out choices will be handled separately as required by applicable law.
67. CHANGES TO THESE TERMS
Hikely may update these Terms to reflect legal, security, technical, operational, or product changes. Updates will not retroactively remove accrued consumer rights or alter a completed transaction except where permitted by law.
For material changes, Hikely will provide reasonable advance notice through the application, website, email, or another appropriate channel. The notice will summarize the material change and state its effective date.
Where law requires express consent, the change will not bind the user unless that consent is obtained. Continued use will constitute acceptance only where that method is legally valid and the user received adequate notice.
If a material change adversely affects an ongoing paid service, the user may exercise any cancellation, termination, or refund right required by applicable law or platform rules.
68. ASSIGNMENT
Hikely may assign these Terms in connection with a merger, acquisition, restructuring, financing, transfer of the Hikely business, or sale of relevant assets, provided that the assignment does not reduce mandatory consumer rights.
Where required by law, Hikely will notify affected users in advance. If an assignment materially and adversely affects an ongoing consumer service, the user may exercise any termination or cancellation right provided by law.
A user may not assign obligations that are personal to that user without Hikely’s written consent, but this restriction does not prevent the exercise or transfer of rights where applicable law permits it.
69. SEVERABILITY
If any provision of these Terms is determined by a court or competent authority to be unlawful, invalid, or unenforceable, that provision shall be interpreted to the maximum extent permitted by law while preserving its original intent.
The remaining provisions shall continue in full force and effect.
70. WAIVER
Failure by Hikely to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right.
Any waiver must be made expressly and in writing.
A waiver of one breach does not constitute a waiver of future breaches.
71. ENTIRE AGREEMENT
These Terms and the Privacy Policy form the general agreement governing use of the Service. Community Guidelines, Cookie Policies, Subscription Terms, Refund Policies, or feature-specific terms form part of the agreement only when they are actually published or presented to the user and apply to the relevant feature or transaction.
Plan-specific purchase terms shown before payment control for that purchase if they conflict with a general description in these Terms. Mandatory consumer rights always prevail.
These documents supersede prior understandings about the same subject matter, but do not exclude representations or rights that cannot legally be excluded.
Privacy Policy: Hikely Privacy Policy
72. NO PARTNERSHIP
Nothing contained in these Terms creates:
- an employment relationship;
- a partnership;
- a joint venture;
- an agency relationship;
- a franchise relationship
between Hikely and any user.
Users participate independently and remain solely responsible for their own actions.
73. EXPORT COMPLIANCE
You agree not to use Hikely in violation of applicable export control laws, sanctions, or trade restrictions.
You represent that you are not prohibited from receiving the Service under applicable law.
74. APPLE APP STORE TERMS
Acknowledgement. These Terms are concluded between you and HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, not Apple Inc. Hikely, not Apple, is solely responsible for the App and its content. These Terms do not conflict with the Apple Media Services Terms and Conditions.
Scope of licence. You receive a non-transferable licence to use the App on Apple-branded products that you own or control, as permitted by Apple’s Usage Rules, including permitted Family Sharing or volume-purchase use.
Maintenance and support. Hikely is solely responsible for maintenance and support required by these Terms or applicable law. Apple has no obligation to provide maintenance or support for the App.
Warranty. Hikely is solely responsible for warranties that cannot be validly disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation, and Hikely is responsible for other warranty-related claims, losses, liabilities, damages, costs, or expenses.
Product claims. Hikely, not Apple, is responsible for addressing claims relating to the App or its possession or use, including product-liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer-protection, privacy, or similar claims.
Intellectual-property claims. If a third party claims that the App or your possession and use of it infringes intellectual-property rights, Hikely, not Apple, is responsible for investigation, defence, settlement, and discharge of that claim.
Legal compliance. You represent that you are not located in a country subject to a United States Government embargo or designated as supporting terrorism and that you are not listed on a United States Government restricted-party list, except where such a representation is prohibited by applicable law.
Third-party terms. You must comply with applicable third-party terms when using the App, including the terms of your mobile network, device platform, and integrated service providers.
Developer contact. HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ; MERSİS No. 0462109739900001; Cumhuriyet Mah. D-100 Karayolu Cad., ADM Konaklama Sitesi Outlet Park AVM, No: 374 İç Kapı No: 63, Büyükçekmece, İstanbul 34500, Türkiye; email support@hikersandtrails.com; telephone 00905357185030.
Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right, and is deemed to have accepted the right, to enforce the Apple-specific provisions against you.
75. GOOGLE PLAY TERMS
If the App is obtained through Google Play, these Terms are between you and HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, not Google. Hikely is responsible for the App, its content, and support, subject to applicable law.
Purchases, subscriptions, renewal, cancellation, and refunds processed through Google Play are also governed by Google Play’s applicable billing terms and procedures. Hikely will clearly display the price, billing period, renewal terms, and cancellation method before purchase.
Hikely will provide access from the App’s account or subscription settings to an easy-to-use online subscription-management method where required. Deleting a Hikely account does not automatically cancel a Google Play subscription.
Nothing in these Terms limits mandatory consumer rights or modifies rights arising under applicable Google Play policies.
76. THIRD-PARTY SOFTWARE
Hikely incorporates software and services licensed from third parties.
Use of certain components may also be governed by the applicable third-party license terms.
Nothing in these Terms overrides rights granted under mandatory open-source software licenses.
77. LANGUAGE AND TRANSLATIONS
The English version is the source version of these Terms. A complete Turkish version will be published for users in Türkiye before these Terms are relied upon for Turkish consumer transactions.
If translated versions differ, the English version will control only to the extent permitted by applicable law. Mandatory consumer protections, local-language requirements, and interpretation rules in the user’s favor are not limited by this clause.
78. CONTACT INFORMATION
Questions, complaints, legal notices, and claims relating to the Service may be directed to:
HIKERS AND TRAILS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
MERSİS No.: 0462109739900001
Registered address: Cumhuriyet Mah. D-100 Karayolu Cad., ADM Konaklama Sitesi Outlet Park AVM, No: 374 İç Kapı No: 63, Büyükçekmece, İstanbul 34500, Türkiye
Email: support@hikersandtrails.com
Telephone: 00905357185030
Website: Hikely website
Email and telephone are the active support channels for questions, complaints, and claims relating to the Service.
79. EFFECTIVE DATE
These Terms become effective on:
14 July 2026
and remain in effect until replaced by a newer version
published by Hikely.
80. VERSION HISTORY
| Version | Date | Description |
|---|---|---|
| 1.1 | 14 July 2026 | Corrected English version: consumer, subscription, moderation, platform, cancellation, liability, language, and company-information updates. |
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